New Waste Contract And Collection Days In Swale

 

SBC say that it will mean lower fuel costs, less emissions and quieter electric lifts, as well as better in-cab technology helping them to "deliver the reliable service you expect".

 

There have been teething problems with the postcode checker on SBC's website over the past week due to the high volume of requests being dealt with but they now tell SFM News this has been rectified.

 

SBC have confirmed that they will be collecting as normal over the up-and-coming bank holidays - so if you're due a collection on Good Friday (29th March) or Easter Monday (1st April) you are asked to make sure that your bins are out by the usual time (6am).

 

The council say that changes to the collection days have been made to help make the rounds more resilient. Instead of having all the lorries scattered across the borough, they'll be working in similar areas. That way, if one round has issues, others are nearby to help complete the collection.

 

SBC have confimred to SFM News that they've sent around 59,000 letters with information about any changes to collections to residents throughout the borough. There are some outstanding (narrow vehicle rounds and communal collections) where they have had to carry out extra work to make sure they're in line with regular rounds. Notices should be arriving on doormats next week and they say "sorry it's taken longer than we'd planned".

 

SBC say they are "working to minimise any disruption as we change over, but - realistically - there will be some teething problems. Everyone - crews, back office staff and whoever puts the bins out in your home - needs to get used to the new rounds and systems, but we're confident that once it's settled, it will be a better, more reliable service".

 

For more information, or to check your new collection day/s please see:- https://swale.gov.uk/bins-littering-and-the-environment/bins/my-collecti...